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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy Clemmer

July 24, 2025

5  out of  5
rating by Cathy Clemmer
"I have been a client of Dave Dingman for many years and a State Farm customer my entire life. I was recently side-swiped in a parking lot and Dave's staff guided me through the insurance claim process professionally and very compassionately."
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thomas jefferson

July 24, 2025

1  out of  5
rating by thomas jefferson
"If your happy paying double what you should be paying stick with state farm.I went to progressive and yearly premium was cut in half.I also switched home owners half also.State farm has been raising policies for over a year im done with them."
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Rob Twardock

July 23, 2025

5  out of  5
rating by Rob Twardock
"Dave has been our agent for all our insurance needs for many years now and I’ve always been pleased with his knowledge and responsiveness. His staff is great to work with and always have the answers I need. I highly recommend!"
We responded:
"Thank you so much for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ancient Oaks

July 22, 2025

5  out of  5
rating by Ancient Oaks
"Our family has been with Dave Dingman and Kathy for over 30 years! We often recommend this agency to friends and extended family. We have had claims and never any problems to fix, repair or replace. We never hesitate to call for help or advice. Thank you to Dave and Kathy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dillon Gavin Irish Dance

July 22, 2025

5  out of  5
rating by Dillon Gavin Irish Dance
"My husband and I just recently switched all of our insurance over to Dave. He made the process so seamless! Cannot recommend them enough! When we had to file a claim the office was so helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike M

July 18, 2025

1  out of  5
rating by Mike M
"Its been 3 months setting up an auto policy with these people, they keep telling me they'll email me an insurance card but never do. I've called and spoken to Dave with zero help, nothing but excuses on how one of his ladies died and has been replace by someone who doesn't know what they're doing. its been 3 months! WHERE IS MY ID CARD, WHY IS MY CAR NOT SHOWING UP ON MY POLICY, WHY HAVE I HAD COUNTLESS CALLS TO YOUR OFFICE SPEAKING TO EVERYONE THERE TO NO AVAIL!!! YOU WANT TO MEET ME IN PERSON, FOR WHAT, TO WASTE MY TIME EVEN MORE, YOU GUYS HAVE ONE JOB AND THATS TO SETUP POLICIES SEEMLESSLY AND NOT LIE TO YOUR CUSTOMERS! I AM DISGUSTED!!!!"
We responded:
"We sincerely apologize for the frustration and inconvenience you’ve experienced during the setup of your auto policy. Your concerns are completely understandable, and this is not the level of service we aim to provide. We appreciate your feedback as it helps us improve our processes."
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Carbondale Flyer

July 15, 2025

1  out of  5
rating by Carbondale Flyer
"The level of incompetence is horrid, this office should be closed. The lack of follow-up and countless mistakes made to my policies are utterly disgusting, you cannot rely on these people, I could only imagine what would happen if I had to file a claim."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced. Your feedback is important to us, and I would like to visit with you personally regarding your situation. Please contact my office at your earliest convenience.(847) 587-7202."
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tj tryba

June 12, 2025

5  out of  5
rating by tj tryba
"Michelle is the best hands down. Very polite, quick to resolve issues, and quick to call back."
We responded:
"Thanks, TJ!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joan Husak

March 9, 2025

5  out of  5
rating by Joan Husak
"Courteous service and prompt call back from Kathy with home and auto rates."
We responded:
"Hi, Joan!! Thank you so much for your kind words about Kathy and the office. They are greatly appreciated!!"
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Shawn Keulen

January 16, 2025

5  out of  5
rating by Shawn Keulen
"Most helpful agency I have ever experienced. Kathy goes above and beyond what could be asked of her and quick as well as responsive."
We responded:
"Shawn, thank you so much for your kind words regarding Kathy and the office. They are greatly appreciated!!"
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Sophia Richards

September 6, 2024

5  out of  5
rating by Sophia Richards
"I called to cancel renters insurance and they are always so nice on the phone and so willing to help."
We responded:
"Hi, Sophia!! Thanks for your kind words and nice review of our office. They are greatly appreciated!!"
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Margaret Yousif

February 27, 2024

4  out of  5
rating by Margaret Yousif
"Kathy was very helpful and very professional."
We responded:
"Thank you for your kind words, Margaret!! I'm glad that Kathy was able to help you out!!"
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John S.

August 23, 2023

5  out of  5
rating by John S.
"Great agency with wonderful staff! Thanks for all your help - if you need insurance look no further than Dave Dingman State Farm. Thanks Leslee for all your help!"
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Jerome Jansen

January 17, 2023

5  out of  5
rating by Jerome Jansen
"Dingman State Farm always takes great care of us. Kathy and Leslie always provide personal yet professional customer service. We’ve been with State Farm for over 45 years and it’s reassuring to know they are there to help whenever needed."
We responded:
"Thanks for the wonderful review!! We really love hearing nice things about us and the office!! Much appreciated!!"
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I

November 15, 2022

5  out of  5
rating by I
"My issue was taken care of in minutes. I enjoyed speaking with Kath it was a pleasure. She made sure I understood everything I needed to know. Fantastic service and staff. Thank you."
We responded:
"Thanks, Irene!! Much appreciated!!"
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Lori Timms

October 24, 2022

5  out of  5
rating by Lori Timms
"The gals at Dave Dingman's office are amazing. It is why even after I moved some 3 hrs away, I have atayed with there office. Amazing service. They really care 😊"
We responded:
"Thank you so much for the review, Lori!! Much appreciated!! We are so happy to have you as a client!!"
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Louis “Williesueviv” West

October 11, 2022

5  out of  5
rating by Louis “Williesueviv” West
"Dave is a great agent. The staff is fantastic and were very helpful with our claim. Highly recommend"
We responded:
"Thanks, Lou!! Much appreciated!!"
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Tom Dolan

October 6, 2022

4  out of  5
rating by Tom Dolan
"Great staff very helpful"
We responded:
"Thanks for the nice review, Tom!! Much appreciated!!"
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Alan Ruehl

March 14, 2022

5  out of  5
rating by Alan Ruehl
"Excellent staff, they are very helpful."
We responded:
"Thanks, Alan!! Much appreciated!!"
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Angela Hutchins

March 5, 2022

5  out of  5
rating by Angela Hutchins
"I have been very happy since I have been part of Dave Dingman's office! The staff is great whenever I call they always find a way to help me and are prompt to get back to me when I leave a message."
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Thomas Omalley

March 3, 2022

5  out of  5
rating by Thomas Omalley
"Kathy gives great customer service. Always gets the answer to your questions & they are the correct ones. Thanks Kathy"
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Jill Richards

March 3, 2022

5  out of  5
rating by Jill Richards
"The Staff is so efficient. Kathy is fantastic. We have been with SF since 1990 always great service."
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Ellen Weber

February 25, 2022

5  out of  5
rating by Ellen Weber
"David and his team have been taking care of all our insurance needs since we have been in our home. (21 years). Through hail damage, new cars, help and advice, they have always been there."
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Baylee Royal

February 23, 2022

5  out of  5
rating by Baylee Royal
"Staff is amazing. Always there to help with any needs. They are amazing! I could easily make my payments online, but I rather call and make them by phone just to catch up with everyone. They always ask how I am doing nd how my family is doing. Absolutely love them."
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Lauren Bertschy Mann

February 22, 2022

5  out of  5
rating by Lauren Bertschy Mann
"I’d recommend State Farm to anyone, but I’d particularly recommend Dave’s office. I recently had a complicated billing question, and Leslee worked VERY hard to get me a resolution, and was kind and compassionate in the process. The team here has been great as we’ve navigated new policy additions, and I always feel like I’m talking to someone who cares about our situation."